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Technology – Consulting Services
Pink Elephant: Your Trusted ServiceNow, HaloITSM, Ivanti and Freshworks Partner
At Pink Elephant, we understand that time is of the essence. Our expert ITSM consultancy is designed to drive your success swiftly and efficiently. Our certified and experienced consultants provide tailored solutions, leveraging the latest innovations and best practices from leading ITSM providers like ServiceNow, HaloITSM, Ivanti and Freshworks. We ensure your ITSM strategy aligns with your business goals, maximizing platform capabilities while minimizing custom applications and maintenance costs. Our services include full life-cycle implementations, system improvements, integrations, and portal design, all aimed at delivering optimal designs based on best practices and proven experience. Don’t wait, transform your ITSM strategy today and stay ahead of the competition.
Why choose Pink Elephant as your ITSM partner?
Global Expertise in ITSM
With a team of certified and experienced consultants and Service Management experts operating worldwide, Pink Elephant ensures access to expert advice and support tailored to both local and global needs.
Unbiased and Client-Centric
Committed to delivering solutions that best fit client needs, Pink Elephant offers unbiased advice and prioritises understanding and meeting client-specific requirements over a technical delivery.
Comprehensive Solutions
Offering a one-stop shop for consultancy, education and IT support services, Pink Elephant enhances the value of ITSM investments by aligning people, processes and technology with business goals.
Pragmatical Delivery
Pink Elephant focuses on delivering results that drive value from the get-go, over complex technical solutions. We provide robust, adaptable, and forward-thinking solutions to meet your needs.
Industry Leadership
As a recognised leader in the ITSM industry, Pink Elephant contributes to advancing best practices through thought leadership, industry research, and innovative methodologies.
Strategic Partnership
We provide strategic, unbiased guidance that aligns your investment with the best technology to support your long-term business goals – no matter how much they change over time.
Case studies
Growth powered by Pink Elephant’s SIAM IT Service Desk
Corplex (formerly DS Smith Plastics, Extruded Products) is a leading manufacturer of innovative reusable packaging. With a history spanning 50 years, Corplex rebranded in 2020 after being acquired by Olympus Partners. The company is dedicated to sustainability and excellence, establishing itself as a trusted name in the Reusable Transport Packaging...
Bespoke Customer Service training programme for GTT
Pink Elephant EMEA builds on the success of a GTT’s customer service offering with a bespoke virtual training programme. Find out more below about the objectives, challenges, and successes of delivering a training programme to 250+ GTT employees, in three countries, across three time zones. Find Out More about Customer...
AON optimises ITSM and UX
Aon PLC, a leading British-American multinational professional services firm, offers a wide range of financial risk-mitigation products, including insurance, pension administration, and health insurance plans. To continue delivering exceptional service across its global operations, Aon sought to transform its IT Service Management (ITSM) practices and enhance the user experience. The...